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Meet Dr. Andrew Holter at CPSE conference  
March 10–13, Orlando

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 I help fire departments strengthen culture, accountability, retention, and leader effectiveness through an evidence-based, diagnostic-first approach that adapts to your department’s size, structure, and operational realities.
 

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I’m offering a limited number of short conversations for CPSE attendees who want to talk candidly about culture, leadership, and accountability in their department.

 

  • 15–30 minutes, informal and confidential

  • We talk about what’s working, what’s stuck, and what’s costing you time or people

  • If there’s a fit, I’ll outline a few evidence-based options,  no pitch required

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Most culture issues are really system & leadership issues

  • Unclear roles and inconsistent expectations across ranks or stations

  • Accountability that varies by shift, person, or tenure

  • Trust breakdowns that slow decision-making and performance

  • Communication patterns that create avoidable friction

  • Burnout and retention strain that leadership feels but can’t easily diagnose

presenting at cpse excellence conference 2026 Orlando fl


I'll be presenting two sessions at this year's Public Safety Excellence Conference in Orlando FL. If you are attending and want to compare notes or discuss your department's challenges book a time with me below. 

Session 1: The Missing Link in Firefighter Safety: How Leadership and Culture Reduce Injuries. March 11, 2026 2:30pm  

 

Session 2: Sizing Up Burnout: The Fire You Can't See. March 13, 2026 9:15am 

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“I work at the intersection of fire service reality and organizational science.”

 A diagnostic first approach that fits your department

Every engagement is scoped to your department’s needs, anything from a focused diagnostic to a full culture and leadership development program.

CPSE Conference Conversation 

 

Quick Introduction + What you are seeing in your department + best next steps

 

Firefighters Battling Fire

Why work with me? 

PhD in Organizational Psychology + SHRM-SCP
 

Former EMS Chief & Fire Captain

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Evidence based methods translated practical public safety application
 

Focus on measurable outcomes, clarity, accountability, retention, and performance. 

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